1. Log in to your Self Serve account.
  2. Select Self Serve at the top of the screen, and select Mobile services from the drop-down menu.
  3. Your current plan will be shown. To change it, select Change my plan.
  4. Select your phone type.
  5. Choose the plan you want, and select Switch to this plan.
  6. Review the plan details, and select Change to this plan.
  7. Select I Agree to change plans.
  8. Woohoo! You’ve changed your rate plan. Koodo Mobile will send you a confirmation email.


Not the answer you were looking for?