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Why can't I receive pictures in text on my Motorola Moto G?

Texts have been sent with attached photos but I don't receive them




Julie Abrahamson
Julie Abrahamson
Julie Abrahamson

I am unable to open pictures from my MotoG 7 Optimo in my texting app


Hi Norma. Which carrier are you with? You may need to update your APN settings. Or try to enable mobile data then download the picture. Let me know if that works.



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