You're welcome, Judy. Glad that's just the problem. If there's anything else, please don't hesitate to ask again. Have a great day!
Thank you for your help. Phone belongs to my elderly neighbour and hadn't thought to check the balance left. As only 7p left that will explain why not able to make a call!! Thanks again, Judy
Hi Judy. Please check your account balance if you still have minutes to make calls.