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Why can't I answer calls on Alcatel One Touch Conquest?

After having this phone for a month and it stopped allowing me to answer when a call comes in no pop-up that says answer or ignore there is just no way to answer the phone any longer




LS

I inadvertently stumbled upon the solution.  I had tried all settings having to do with apps and notifications but nothing had worked.  I had twice done a factory reset and talked with several tech support people and no solution had been found.


For some reason (escapes me now) I was in the location settings this morning when I noticed a sub setting for apps.   The dialer was on the list and in the dialer location settings I noticed a box 'show notifications' was not checked, so I checked it and that seemed to have fixed the problem.



LS

Thank you, that's a good suggestion.  I tried but unfortunately there is no way to disable the default dialer.  I have, however, tried a couple of other dialers but that hasn't solved the problem.  Apparently they only work for outgoing calls.  Any other suggestions would be much appreciated.



Hi LS. I suggest that you disable the default phone/dialer app and install a new one. Let me know if that works for you.



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