I recently sent a Jitterbug phone to a friend in another state who’s in a nursing home. She can’t unlock it. How can I help her long distance if I know the IMEI code? Is there a step-by-step process you can tell me? Please help. She’s intelligent and so isolated. Thank you.
We tried to get greatcall to unlock a jitterbug for use on another plan and they said they could not (would not) do it