Some tips from Koodo Mobile if you want to move your number:
Keep it live. Don't cancel your current service before switching to Koodo. Your phone number must be active in order to move it.
Have it at hand. Have your phone, an invoice from your current service provider, and if possible, your service agreement when you move your number. Just to be safe, you should double-check your existing service agreement to find out what charges might apply.
Don't delegate. Only the authorized account holder can transfer a number.
Unlock it. If you're bringing your own phone to Koodo, make sure it's unlocked before activating your account with us.