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Why won't calls appear when ringing?

when my phone rings, i cant answer it.  Th call name and icon do not appear on the phone. I have to let it ring then call back when i check the call log.

If you're using an Android Alcatel phone another option would be using a 3rd party phone app which you can easily download from Google Play store.

Hi don, Sorry to hear you are having problems. Reboot or as a last resort, restore to factory settings. Its worth a shot :)

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