What to do when Kyocera Brigadier won't power off?




This is my "spare" phone and I had the same problem.  I just did a "hard reset" - holding the Power Button, Down Button and Home button all at the same time.  Seems like it took forever, but it did shut down.    However, once I restarted it I have the same problem - once it reboots, all I get is the red screen with the Verizon logo.  So I just did another "hard reset" to turn it off.  I think I held those 3 buttons down at least 10 seconds before it turned off.


Holding power button down does not power the device down but restarts it... I need it to power off... any other suggestions?


Hi ray. Usually press and holding power key 'til the phone turns off works. Please try that.


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