Why do I get video playing error on my Alcatel Pixi 4 (5)?

When I play videos I am experiencing an error about 75% of the time. It plays and has sound but after a few seconds the image becomes distorted, with a green, pink and purple lined overlay. It will occasionally play fine. What could be causing this? 

Hi Hannah. Please try using MX Player and update us if the error persist.

Not the answer you were looking for?