Nancy_69566 8 months ago ago

My fully charged Samsung Galaxy Centura stopped working. What can I do?

Phone is fully charged. When I tried to open yahoo mail the phone stopped working and went black. Won't turn on or do anything at all. Phone is 60 days old.

  • Hi Nancy. Try to remove the battery then put it back after a minute. Turn your phone and see if it works. If it still doesn't work, I suggest you contact Samsung or the carrier you got your phone from to get instructions on how you can send your phone over for repair.

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