Jim_42815 about 1 year ago

Why did the screen on my ZTE Valet go blank?

My screen has gone blank on my ZTE Valet though everything else seems to be working. What can I do to fix this?

  • Hey Jim. If you're sure that your phone is already turned on but nothing shows up, your screen could be busted. You need to contact ZTE to find out how you can get the screen of your phone repaired.

  • KathyS about 1 year ago

    Don't know why, but my screen was blank this morning. Took the battery out for about 15 minutes, and now the screen is on. Hope this isn't going to be a regular occurrence . . . . my phone is pretty new

  • Politely Honest about 1 year ago

    I saw this on another forum. I was having problems with the blank or black screen during a phone call but the normal screen would not come back as it should. First thing I saw that I tried was to wipe/clean off the screen where the Proximity Sensor was located(that is is just below the left side of the speaker/ear). The other thing suggested which fixed it entirely is an app on Google Play by ZTE. It is called Proximity Sensor Calibration. https://play.google.com/store/apps/details?id=cn.zte.ProximeitySensorClib&hl=en

  • Chuck_85684 8 months ago

    Thanks! I was at my wits end and ready to buy another phone. Proximity Sensor Calibration fixed it right away.

  • exotic coma 2 months ago

    My phone screen is just black as soon as I turn it on... No logo, but it makes a few sounds and responds, but I can't see anything but a lit up black screen... Help???

  • stan 17 days ago

    hear the phone turn on but black screen shows up no other screen

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